Our services

Four pillars for a reliable infrastructure: managed IT, hosting & cloud, security and DevOps. Details, benefits, deliverables and options.

Managed IT & Support

Benefits

  • Reduced operational burden for your teams.
  • Contractually guaranteed responsiveness (SLA).
  • Centralized view of your systems’ status.

Deliverables

  • 24/7 monitoring and alerting
  • Incident and request handling
  • Reporting and dashboards
  • Documentation and runbooks

SLA

Response and resolution times defined in the contract (e.g. critical < 2 h, major < 8 h).

Options

Tiered packages (number of servers, hours, backup options).

Hosting & Cloud

Benefits

  • Managed infrastructure without managing hardware.
  • Backups and high availability included.
  • Scalability to match your needs.

Deliverables

  • Virtual or dedicated servers
  • Web and email hosting
  • Automatic backups
  • SSL and databases

SLA

Target availability 99.9%, maintenance windows communicated in advance.

Options

VMs à la carte, additional storage, mail and extended backup options.

Security

Benefits

  • Protection of applications and access.
  • Enhanced compliance and traceability.
  • Detection and response to security incidents.

Deliverables

  • WAF and hardening
  • EDR and MFA
  • Audits and recommendations
  • Centralized reports and logs

SLA

Security interventions by severity; scheduled audits.

Options

Security packages (basic / advanced), one-off audits, training.

Deployments & DevOps

Benefits

  • More frequent, reproducible deliveries.
  • Fewer manual errors.
  • Aligned environments (dev, staging, prod).

Deliverables

  • CI/CD pipelines
  • Containers and orchestration
  • Migrations and cutovers
  • Technical documentation

SLA

Deployment and migration timelines defined per project.

Options

One-shot migrations, ongoing support, team training.